In today’s world, where every second counts and satisfaction is measured not just by the quality of goods but by the speed of delivery, everyone — from the individual shipper to the bustling business — searches for a delivery service that stands out from the rest. It’s with great excitement that we introduce a game-changing partnership that redefines the essence of shipping: Uber Direct for ShipTime members.

By blending the technological prowess of Uber Direct with ShipTime’s unwavering commitment to excellence, we’re crafting a delivery experience that meets the high expectations of all our shippers, whether they’re shipping a heartfelt gift to a loved one or critical inventory to a customer. 


This is where innovation meets convenience, and where every shipment, regardless of its origin or destination, is given the priority and efficiency it deserves.

A New Paradigm in Delivery Services

Uber Direct’s introduction through ShipTime represents a significant leap forward in logistics and customer service. It’s tailored specifically to address the pain points businesses and customers face in traditional delivery models, offering a suite of unique features that set a new standard for convenience and efficiency.

 – Predictability with Flat Rate Pricing: One of the cornerstone features of Uber Direct is its flat rate pricing model on packages less than 50 lbs. This innovation removes the unpredictability associated with delivery costs, offering clear, upfront pricing. It ensures that businesses can manage their budgets more effectively, without the worry of fluctuating delivery fees based on weight or distance within the specified ranges.


 – Simplifying Multi-Piece Shipments: In the logistics world, sending multiple items at once can often lead to a complex web of additional fees and logistical headaches. Uber Direct dismantles this barrier by allowing multi-piece shipments at no extra cost, streamlining the process for businesses and ensuring a more cost-effective delivery solution.


-Ease of Sending Age-Restricted Items: The delivery of alcohol or other age-restricted products usually requires an ID check or adult signature, often at an additional fee. Uber Direct includes these services at no extra charge, providing a hassle-free compliant solution for shipping age-restricted products like alcohol.

 – Rapid, Reliable Delivery for Time-Sensitive Products: The promise of delivering products like chocolates without the risk of sitting on a truck in the summer overnight and melting is a game-changer. Uber Direct’s swift delivery ensures that even the most temperature-sensitive products reach customers in original condition, expanding the range of products that can be delivered quickly and safely.


 – Real-Time Peace of Mind with Live Tracking: The ability to track a delivery in real-time, a feature borrowed from the Uber ride experience, offers an unprecedented level of transparency and security. It not only provides peace of mind to businesses and customers but also enhances the overall delivery experience by keeping all parties informed every step of the way.

Expanding Reach and Accessibility

Uber Direct’s service through ShipTime is not limited to a niche market. It spans most cities across Canada and the USA, tailored to meet the specific delivery ranges and needs of each country:

 – In Canada, the service covers a 0-25 km range, offering expansive coverage to accommodate a wide variety of delivery needs.


 – In the USA, the focus is on a 0-20 mile range, ensuring efficient and reliable delivery solutions across urban and suburban areas.

Moreover, understanding the unique challenges and costs associated with different locales, Uber Direct has adapted its pricing model to reflect local demand and operating expenses in cities like California, New York City, and Seattle.

Transformative Benefits for Businesses and Customers

Uber Direct transcends traditional delivery models by providing unparalleled benefits:

Instant Availability: The ease of requesting a delivery mirrors the simplicity of requesting a ride on Uber – 24/7, integrating seamlessly into the business workflow and offering a straightforward solution for customers.


Unmatched Speed: The promise of on-demand delivery, usually within the hour, sets a new benchmark for service expectations, enabling businesses to meet and exceed customer demands for rapid delivery.


Comprehensive Tracking: The level of transparency offered by real-time tracking, coupled with delivery notifications, not only enhances security but also fosters a greater sense of trust and reliability between businesses and customers.


Versatile Flexibility: The flexibility of Uber Direct, accommodating a wide array of items as long as they fit in the trunk of a midsize car and packages are less than 50 lbs. Offering different delivery methods and vehicle types in select locations, caters to diverse business needs and customer preferences.

A New Chapter in Business Delivery Solutions

The introduction of Uber Direct, in collaboration with ShipTime, marks a pivotal moment in the evolution of delivery services. It offers businesses a unique opportunity to leverage the speed, efficiency, and reliability of Uber Direct’s technology, combined with the bespoke services and support of ShipTime.


This partnership is more than just a new delivery option; it’s a commitment to empowering businesses, enhancing customer satisfaction, and driving forward the future of delivery with innovative solutions.

As we embrace this new service, we’re not just looking at the immediate benefits but at the long-term impact it will have on the way businesses interact with their customers.


It’s about creating a seamless, efficient, and adaptable delivery ecosystem that responds to the needs of the moment while anticipating the demands of the future.


Welcome to the next generation of delivery with Uber Direct and ShipTime, where convenience, speed, and reliability are not just goals but guarantees.

About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates. We provide a best in class platform with features packed with features and backed by our legendary Heroic Support™ team.


You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.

About Uber Direct:

Uber Direct’s mission is to create opportunity through movement. We started in 2010 to solve a simple problem: how do you get access to a ride at the touch of a button?


More than 47 billion trips later, we’re building products to get people closer to where they want to be. By changing how people, food, and things move through cities, Uber Direct is a platform that opens up the world to new possibilities.