In the ever-evolving landscape of international trade, staying ahead of regulatory changes is crucial for businesses to maintain efficiency and compliance. One such change on the horizon is the Canada Border Services Agency’s (CBSA) implementation of the Customs Assessment and Revenue Management (CARM) portal. Let’s delve into what the CARM portal entails, the impact on Canadian importers, and how ShipTime helps simplify international shipments.

What is the CARM Portal?

The CARM portal serves as a central hub where importers or their designated agents can submit declarations and commercial goods imported into Canada. This initiative aims to enhance trade compliance and leverage data analytics to streamline processes between border services, clients, and importers.

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Impact on Business Processes:

While the CARM portal aims to streamline customs release processes, it’s essential for Canadian importers and ShipTime members to prepare for its implementation. Designating someone to oversee the CARM portal is crucial, as importers can no longer solely rely on customs brokers to manage compliance. The major disruption for importers will be the shift in financial liability and changes to accounting processes, as payments for duties and taxes will now come directly from the importer rather than the customs broker.


Given the complexity of these changes, many importers are turning to their customs brokers for guidance and support to ensure compliance with CARM requirements.

CARM Rollout: Delayed to October 2024

Originally slated for May 2024, the implementation of CARM has been delayed to October 2024. This extension provides importers with additional time to prepare for the transition and adapt their processes accordingly.

How ShipTime Helps You Ship Internationally:

ShipTime simplifies international shipping for businesses by offering a comprehensive logistics technology platform that provides significant cost savings and convenience. With access to discounted rates from top national couriers like Canada Post, UPS, FedEx, Purolator, DHL, and more, businesses can save up to 76% compared to standard courier rates. ShipTime’s platform allows members to compare rates from these couriers in one place, ensuring they find the best shipping option for their needs. 


Additionally, ShipTime’s integration with eCommerce platforms such as Shopify, WooCommerce, Ecwid, and BigCommerce streamlines the shipping process, making it easy for online businesses to manage their international shipments efficiently. With features like branded tracking pages and Heroic Support™, ShipTime not only helps businesses save money through cheap shipping rates but also enhances their customer service and brand consistency on a global scale.

About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates. We provide a best in class platform packed with features and backed by our legendary Heroic Support™ team.


You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.