ShipTime is proud to announce our participation in the Ecom North 2025 Toronto Summit, taking place at Meridian Hall & St. Lawrence Centre for the Arts on September 23–24, 2025. This year, we’re partnering with LateShipment.com to showcase The End-to-End AI Post-purchase Excellence Platform.

 

Together, ShipTime and LateShipment are empowering brands to:

– Access multi-courier shipping with exclusive discounts of up to 70%

– Create branded tracking pages that enhance customer trust and engagement

– Simplify returns and exchanges

– Automate audits and insurance claims

– Recover up to 20% of shipping costs with audit and claims intelligence

Attend Ecom North

Value in Numbers – What This Means for Your Business

 

Up to 70% shipping discounts
Access deeply discounted rates with top national and international couriers. That means more margin on every order and the ability to offer competitive delivery options without eroding your profits.

Up to 50% insurance discounts
Protect every shipment at half the usual cost while enjoying faster claims resolutions. Lower insurance spend means stronger profitability, while keeping customers happy when the unexpected happens.

rates

Up to 72% fewer support tickets
Branded tracking pages, proactive updates, and intelligent exception handling dramatically reduce “Where’s my order?” calls. This frees up your support team to focus on meaningful interactions instead of repetitive questions.

Up to 12% revenue lift
By offering reliable shipping, proactive communication, and effortless returns, customers buy more often and return less. Happy post-purchase experiences convert first-time buyers into repeat shoppers, increasing top-line revenue.

Up to 40% fewer returns
AI-powered insights and smarter logistics workflows help reduce return rates. When returns do happen, the process is frictionless, turning potential pain points into loyalty-building opportunities.

panelists

Don’t Miss Our Panel Discussion

On September 23, join our joint panel discussion:
“Peak Season Shipping: Balancing Speed, Cost, and Post-purchase Experience.”

 

Our lineup of experts includes:

 

Austin Lewis (CEO, ShipTime)

 

Sriram Sridhar (CEO, LateShipment.com)

 

Keisha Bartrem (Head of Customer Experience, Branch Furniture)

 

Moderator: Dave Conlon (Director of Marketing, ShipTime)

Together, they’ll uncover strategies to balance speed, cost, and customer experience during the busiest time of the year, powered by AI-driven post-purchase excellence.

Attend Ecom North

About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates. We provide a best in class platform packed with features and backed by our legendary Heroic Support™ team.

 

You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.