Why Do You Need Shipping Insurance?

Many shipping companies make a point to tell their shippers and package handlers to treat every package like they are handling Grandma’s cookies.  Handle the packages with care, place & stack gently and always assume that whatever is inside is breakable.

We all trust that the shippers and handlers will take care, but sometimes accidents happen and this is why we have shipping insurance.

Shipping Insurance protects your package contents, and covers your goods for loss or damage. Without shipping insurance, all packages are handled, stored and carried at the shippers, owner’s and consignee’s risk.


How Is Shipping Insurance Calculated?

ShipTime is known for having one of the best shipping insurance plans in the market, we automatically cover the first $100 of the package value for free.  If your item is worth $100 or less and arrives damaged, we will reimburse you the value of the item, up to $100 and it is done through our streamlined and simplified online claims process, more on this below.

Any shipments in value over $100 start at a small fee of $2.50, from there we use a calculation to determine fees on a sliding scale.  To make things simple, you’re looking at about $1.50 insurance per $100 of package value.

If you shipped and did a claim directly with the shipping company, you would be paying substantially more for your insurance, and the claims process would be much longer.


What Happens if My Shipment is Damaged?

Not only does ShipTime have one of the best shipping insurance plans in the industry, we also have one of the fastest, easiest and most streamlined claims processes.

If your package arrives damaged, the entire claims process is done online, from claim submission to payment.    

What makes the ShipTime claims process so simple?  For starters, it’s a very simple online form.


How Do I Make an Insurance Claim?

Our shipping insurance claims process could not be any easier!  

In your shipping dashboard you will see a “Make a Claim” button, from there you answer a few questions and your claim is submitted.

You will see that all of your information has already been filled out meaning less work on your end!  Simply scan the information to ensure it is correct, fill in any missing information or required detail about your claim and submit.

If the claims team has any questions they will be in touch with you, if not the process will begin right away and you will be kept in the loop on the progress.

Some things to note when considering shipping insurance and who you should ship with:


  • Carriers will always charge far more for insurance
      1. Every shipping carriers claims process is done by mail
      2. The process takes months to resolve
      3. If approved, they are paid my check and sent in the mail


  • ShipTime insurance claims all done online
      1. Our claims take, on average 3 weeks to turn around
      2. Your payments can be made via PayPal, e-Transfer or cheque: your choice


ShipTime has gone to great lengths to ensure a better than industry standard shipping insurance and claims system.  Put your trust in our insurance so that you can rest easy knowing that no matter what happens, you, your package and the recipient will be taken care of!


To get started with ShipTime, just visit this link and sign up!