Returns

Easy Returns

In a few clicks, you can generate a convenient return label for your customers. You can have ShipTime automatically send an email with the return details along with the label or download it and send it to customers directly.

  • Like all ShipTime features, returns are free, just pay for your label.

  • Click "Create Return" in your ShipTime account on any shipment.

Returns

Creating Return Labels

From any existing ShipTime shipment, you can click "Create Return" to have a label generated and sent to your customer in just a few clicks.

  • Even on returns, you save up to 76% on your shipping label.

  • Ability to offer an easy returns process increases your customer satisfaction.

Preferred Courier

Return Via Preferred Couriers

ShipTime provides discounted rates on the return from 10+ couriers and highlights the courier the original shipment was sent with.

  • Quickly choose the same courier and service as the original shipment.

  • Compare rates from all couriers and services while generating the return.

Top ShipTime Features

  • branded tracking page
    Custom Branded Tracking
  • bring your own rates
    Bring Your Own Rates
  • shipaudit tracker
    ShipAudit
  • damaged package
    ShipTime Insurance
  • return package
    Returns Management
  • coding on screens
    RestAPI
  • shopify integration
    eCommerce Integrations

Discover Why Shippers Choose Us

Liquid Assets of Nova Scotia

Business

ShipTime’s Shopify integration has been a game-changer for our business. We now offer fair shipping rates for heavy items across Canada, and customers get instant carrier options at checkout. Tracking and fulfillment updates are automatic, and the invoicing is clear and easy to manage. Setup was quick, and Heroic Support made sure everything was done right.

Annalisa V.

Operations Manager, Wholesale

I love it! I’ve tried using other platforms, but I just couldn’t figure it out over there. Scheduling a courier pick up on that platform? Forget it. ShipTime is quick, easy, and so user-friendly, I want to ship everything with ShipTime even my personal packages.

Great West Auctions & Realty

Business

Our customers love having the option to choose their shipping method, and ShipTime makes it easy for carriers to pick up from our remote location. The team is dedicated, quick to help, and always responsive. It’s a super easy system to use with great alternatives, especially given today’s shipping landscape.

Freaktography Photography

Business

I’ve used ShipTime for years to ship photography prints and calendars, and every order has arrived safely and on time. The customizable tracking link is a great way to keep customers updated, and having all courier options, service times, and pricing on one screen makes shipping simple. The rates are always much better than shipping directly with the couriers.

Paul V.

Operations Manager

The two things we like most about this software are, first, getting quotes on shipping times and the cost relative to the shipping times. The second thing we like is being able to send shipping labels to our suppliers.

What Our Shippers Say
About ShipTime

Hands holding shipping boxes.

Your All-in-One Shipping Solution.

  • Compare rates and save up to 70 % in seconds
  • Ship packages, letters, and LTL freight with top carriers
  • Integrates with your eCommerce store
  • Dedicated account manager and support
  • It’s free - only pay for your shipping label