By ShipTime
When the holiday rush hits, or when courier networks face disruptions like strikes, the last mile becomes one of the most unpredictable and costly parts of your shipping process. Studies show that last mile delivery can account for more than 50% of total supply chain costs, driven by labour, fuel, vehicle upkeep, re-deliveries and more.
At ShipTime, we know that for eCommerce and B2B shippers, protecting customer trust and revenue depends on keeping the final leg of delivery visible, reliable and adaptable. Here’s how ShipTime supports your business through the busiest time of year.
During peak season, the last mile stage experiences intense strain:
– Courier capacity is stretched: more shipments, more stops, less route efficiency.
– Network disruptions slow down the system: weather, labour issues and rising volume all increase the risk of delays or failed deliveries.
– Customer expectations rise: shoppers expect fast delivery and clear updates, and vague tracking erodes trust quickly.
– Costs climb: labour, fuel and handling all spike, making last mile inefficiencies even more expensive.
In short: the delivery that matters most is the one at your customer’s door, and during peak season, that’s the hardest one to protect.
ShipTime gives you access to a wide range of couriers, plus fast local delivery choices like Uber for urgent, short-distance and same day drop-offs. When one network slows due to weather, high volume or labour disruptions, you can pivot instantly. That flexibility keeps your orders moving when it matters most.
Real-time visibility can reduce customer anxiety and lower support inquiries. With ShipTime’s Customizable Branded Tracking pages, your customers stay informed from pickup to delivery, all within your brand’s environment. No courier redirects, no confusion, and fewer “Where is my order?” messages during the busiest weeks of the year.
Deliveries don’t pause during peak season, and neither does our team. ShipTime’s bilingual Heroic Support™ is available by phone, chat and email, including weekends during peak season. Whether you need help rescheduling a pickup or opening a claim, we’re here to keep your delivery pipeline clear.
Higher volumes and longer routes create higher risk. ShipTime offers up to 50% savings on shipping insurance so your business can protect parcels and pallets without cutting into margins. Claims are processed quickly, helping you stay focused on your operations.
Peak season pressure doesn’t have to translate into delivery issues. With the right mix of courier choice, visibility and support, the last mile becomes a strength for your business. Your customers stay informed, your brand demonstrates reliability and every delivery helps build loyalty.
Whether you’re preparing for holiday peaks or planning for unexpected disruptions, ShipTime gives you the flexibility and confidence to deliver.
Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates. We provide a best in class platform packed with features and backed by our legendary Heroic Support™ team. You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.
Over thousands of businesses trust ShipTime to simplify and save on shipping. Create your account and join them today.
