Every shipment represents more than just a package. It could contain inventory, customer orders, replacement parts, or products that your customers are counting on. While couriers work hard to deliver shipments safely, unexpected situations can still occur during transit.

The good news is that shipping insurance is once again available for eligible shipments originating in Quebec. Businesses can now add optional coverage directly through ShipTime, helping protect shipments against eligible loss and damage while reducing financial risk.

Whether you ship occasionally or manage hundreds of shipments each month, shipping insurance is another tool that can help you Ship Smarter.

 

Why Shipping Insurance Is Important

Most shipments arrive without issue, but shipping always carries some level of risk. Packages can occasionally be lost, damaged, or affected by circumstances outside of anyone’s control, including weather events, handling incidents, or transportation disruptions.

Standard carrier liability may not fully cover the value of your shipment, depending on the courier and service used. Shipping insurance provides an additional layer of protection that can help reduce unexpected replacement costs if an eligible claim needs to be filed.

For many businesses, protecting just a few high-value shipments each year can make a significant difference.

Why shipping insurance is important

 

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What's included in shipping insurance

What’s Included?

Businesses shipping from Quebec can once again purchase shipping insurance directly within the ShipTime platform while creating their shipment.

Benefits include:

β€” For eligible shipments transiting to and from Quebec, shipping insurance is available at 2% of declared value, with a $2.50 minimum charge per shipment

β€” Coverage for eligible domestic, cross-border, and international shipments

β€” Competitive insurance rates available directly through ShipTime

β€” Savings of up to 50% on eligible shipping insurance compared to standard pricing

β€” A simple online claims submission process

β€” Faster claims resolution, with many eligible claims resolved in approximately two weeks

Because insurance is integrated into your shipping workflow, there is no need for separate applications or third-party insurance providers.

 

When Should You Add Shipping Insurance?

Not every shipment requires additional protection, but insurance is often worth considering when shipping products that would be expensive or difficult to replace.

Some common examples include:

β€” Electronics and technology products

β€” Custom or made-to-order items

β€” High-value retail products

β€” Fragile merchandise

β€” Important business documents or samples

β€” International shipments with higher replacement costs

Even relatively inexpensive shipments can benefit from insurance if replacing the item would affect customer satisfaction or delay future orders.

 

Building a Smarter Shipping Strategy

Shipping insurance is one part of a broader risk management strategy. Businesses can also reduce shipping issues by using appropriate packaging materials, selecting the right courier service for each shipment, and ensuring shipment details are accurate before labels are created.

When combined with shipment tracking and proactive customer communication, insurance helps businesses prepare for the unexpected while maintaining a positive delivery experience.

Building a smarter shipping strategy

 

Shipping with Confidence

We’re excited to bring shipping insurance back to businesses shipping from and to Quebec.

With optional coverage available directly through ShipTime, you can better protect eligible shipments, reduce financial risk, and continue delivering with confidence.

Whether you’re shipping across Quebec, throughout Canada, or internationally, having the option to insure your shipments gives you greater peace of mind every step of the way.

 

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ShipTime

ShipTime is a full-service logistics platform built for product-oriented small and mid-sized businesses that want to simplify shipping, control costs, and improve operational efficiency.

Through one intuitive system, businesses access a broad range of carriers at attractively discounted rates, managing everything from envelopes and parcels to LTL freight in one place.

ShipTime integrates easily with most business systems to streamline workflows while providing clear analytics to help monitor performance and manage costs β€” all without monthly platform fees or the need to manage multiple carrier accounts.

While many platforms compete primarily on discounted rates, ShipTime is built around real logistics expertise, practical technology, and hands-on support β€” key drivers that help businesses grow. We act as an extension of your team, helping you make informed decisions, resolve issues quickly, and run your shipping operation with greater control and confidence.