About Us

We provide innovative shipping solutions that save time and money for small businesses throughout North America
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Ship & Track for Less with More Control in Canada & US - About Us

Our Mission

Our full service shipping helps small businesses and online retailers save time and money on shipping. Putting the user experience first, focusing on simplicity and heroic customer support, ShipTime is intent on becoming a global leader in online shipping.

Making our service as convenient and easy to use, our shipping and tracking solutions make your shipping operations more convenient. This is because it allows you to not only integrate your shipping rates with our custom site for fast real time quotes, but you can also print shipping labels, ship, track & manage shipments all from one place.

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Meet our Leadership Team

At ShipTime, we share a common vision of our future. Since our beginning in 2008, we have developed a culture based on integrity and core values. Our culture empowers our team to continuously question everything, especially our processes and our results. We ask the question “Is it the right thing to Do”… for our customers, team members, community and shareholders. We believe it’s possible to satisfy all stakeholders, but only when we function as a team and when we are never satisfied with the status quo.

Our success depends on finding and keeping talent and empowering them with the tools to “Thrive & Strive.” This approach has been responsible for all of our greatest success stories, like our Heroic Support Team. When our team and our customers succeed, our business continues to grow and expand.

Our growth provides the return our shareholders expect and deserve and allows us the ability to give back to the communities where we live.

Allan G. Pratt

President & CEO

William A. Lewis, IV

Chief Financial & Strategy Officer

David Scott

Director of Technology

Tracey Navaroli

Financial Controller

Waleed Essa

VP of Sales & Customer Success

Investor Relations

Corporate Profile

PAID Inc. was founded in 1999 focusing on web-development and online auctions. These two initiatives helped grow PAID into a premier brand-related company with clients including Aerosmith, DOWN, The Moody Blues, Weird Al and others.

A key aspect to our success with our clients’ online presence is our unique and innovative shipping calculator. We created AuctionInc, a proprietary suite of online tools that provides accurate shipping and tax calculations as well as packaging algorithms — so our customers get the best possible shipping and tax management solutions.

In December 2016, PAID Inc. and emergeIT merged into a combined company known as ShipTime. The PAID brand is expanding its powerful suite of services to a unified platform including digital payments and eCommerce shopping carts. ShipTime’s clients benefit from our unique approach to the eCommerce and shipping industries as well as our strong relationships with carriers globally. We continue growing our product line-up and developing our technology in order to provide full-service shopping carts with advanced shipping solutions.

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What our customers say about us.

Real reviews from real people. We believe in listening to our member’s feedback and providing all the tools they need to make their business a success.

Heather W.,
Heather W., Avenue Gallery
"We have used the services of ShipTime for many years with great success. The ease of their online form, combined with the fabulous pricing and insurance coverage coupled with their amazing customer service means that my clients and I can ship artwork knowing that it will arrive in a timely and safe manner."
Laurie M.,
Laurie M., Georgian Bay Marina
"Heroic service is correct - I have literally shipped over 1000 pieces through this company. They have gone out of their way to correct issues. I recommend them to everyone i know who is shipping traditionally."
Danni B.,
Danni B., Contempra Signs
"I love using ShipTime, it is easier than using most online shipping platforms as well as it saves us money on every shipment. We use it all the time! 5 stars"
John R.,
John R., Lifetime Heritage Films Inc.
"Great new website. Easy to navigate. The quick quote feature is a big time saver."

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There are no hidden fees, no application forms, and no volume commitments. Get started now and see how easy it is to save time and money on your shipping with ShipTime.

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