The holiday peak season brings opportunity and challenges for businesses shipping across Canada, the U.S., and beyond. With ongoing disruptions and cross-border complexities already impacting supply chains, ShipTime is stepping up early this year to ensure our shippers are supported every step of the way.

 

Starting Saturday, October 4th, 2025, ShipTime’s Heroic Support™ team will be available on weekends to help you manage your shipments with confidence. Shippers can connect with us via live chat and email from 10 AM to 2 PM EST on Saturdays and Sundays, in addition to our regular weekday hours of 8:30 AM to 8 PM EST.

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This extended weekend support will continue right through December 21th, 2025,  giving you extra peace of mind during the busiest shipping months of the year. Whether you’re troubleshooting a shipment, navigating cross-border requirements, or making sure your holiday orders arrive on time, our bilingual Heroic Support™ team is here to help.

 

At ShipTime, we understand that disruptions don’t stop on Friday afternoons, and neither should your support. With extended weekend coverage, you’ll always have a trusted resource to keep your business shipping smarter.

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About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates. We provide a best in class platform packed with features and backed by our legendary Heroic Support™ team.

 

You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.